This guide will help you with Hytale Server Auto‑Updater: Error 403 Troubleshooting.
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Encountering Error 403 while using the Hytale Server Auto‑Updater can be frustrating, especially when you’re trying to keep your server running smoothly and up to date. This error typically indicates that the updater is being denied access to a required resource, which can stem from permission issues, misconfigured settings, or restrictions on the server or hosting environment. Understanding what triggers Error 403 and how to resolve it is essential for maintaining a stable and fully functional Hytale server. This guide walks you through the most common causes of Error 403, how to diagnose the underlying issue, and the steps you can take to restore normal update functionality. Whether you're managing your first server or maintaining a large community setup, the following troubleshooting process will help you get your updater working again quickly and reliably.
Resolving Error 403 in the Hytale Server Auto‑Updater
During the update process, the server shuts down and displays the following error message:
error printing version:
error fetching server
manifest: could not get signed URL for manifest
could not get signed URL: HTTP status: 403 Forbidden
While this error is active, the updater cannot continue, and the server is unable to complete the update process.
The server update will fail as long as this error persists.
The auto‑updater cannot retrieve the server manifest.
The server will not complete the update process while this issue persists.
Cause
This error indicates that your Hytale server is no longer authenticated, meaning it has lost the authorization required to access the files and resources needed for the update process.
When the authentication token expires, the auto‑updater can no longer access the server manifest, which causes the request to be rejected with a 403 Forbidden error.
This is expected behaviour and isn’t caused by mods, server files, or any form of server corruption.
How to Fix the Issue
1. Make sure the server is fully stopped before proceeding.
2. Open your server’s Web Console to continue with the authentication reset process.
3. Follow the reauthentication guide here to restore your server’s authentication and allow the auto‑updater to access the manifest again.
4. Once authentication is completed, start the server again to allow the updater to resume normal operation.
5. Run the update process once more to confirm that the refreshed authentication token is working and that the auto‑updater can now retrieve the server manifest without triggering a 403 error.
Verification
After re‑authentication, start the server and attempt the update again. If the update proceeds normally without the 403 error, the issue has been resolved.
Need Further Assistance?
If the steps above did not resolve the issue, please contact our support team by submitting a ticket and include any relevant server logs for review.
Did the above information not work for you?
Please click here to contact our support via a ticket.
